15-Day Return Policy

Effective Date: [Date of receiving order]

At Ink Nest, we are committed to providing our customers with the highest quality products and exceptional service. We offer a 15-day return policy from the date of receiving your order. Please read the following terms and conditions carefully:

1. Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it. 1 or Multiple of the following conditions apply.
   

2. Exclusions: Certain items are not eligible for return, including but not limited to:

   • Items that have been used or worn.

1. Damaged or Flawed Merchandise: We strive for excellence in delivering products to our customers. If you receive merchandise that is flawed or damaged in any way, please contact us within 15 days of receiving your order. We will provide a full refund or replacement, as per your preference.

2. Incorrect Item Received: In the rare event that you receive an item that differs drastically from what you ordered (e.g., incorrect brand, significant difference in color or design), please contact us immediately. We will work to resolve the issue and ensure that you receive the correct item or a suitable alternative.

3. Contacting Us: To initiate a return or report an issue, please contact our customer service team via email at inknestshirts@gmail.com or by phone at 817-881-7881. Please provide your order number and details of the issue for prompt assistance.

4. Return Process: Upon approval of your return request, we will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to prevent damage during transit.

5. Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, a refund will be processed to your original method of payment within [number] business days.

6. Shipping Costs: Please note that shipping costs associated with returns are the responsibility of the customer, unless Ink Nest has informed you otherwise.
   

7. Policy Updates: We reserve the right to update or modify our return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

At Ink Nest, we value your satisfaction and are dedicated to resolving any issues you may encounter with your order. Thank you for choosing us for your custom shirts.